Subject: IANA SLA Input Sought

From: IETF Administrative Director <[email-masked]>
Date: Mon, 26 Jun 2006 16:22:57 -0400

The IAOC is negotiating a service level agreement with ICANN/IANA for services
it performs on behalf of the IETF.  The SLA supplements the MOU executed by
ICANN and the IETF in 2000.

The SLA can be found in .pdf and .doc format at
http://koi.uoregon.edu/~iaoc/

The IAOC is seeking input to refine the SLA based on existing and required
practices.  Any suggestions regarding apparent omissions or refinements would be
appreciated.  Please send comments to iad at ietf.org by Monday July 3, 2006.

The SLA includes, among others, the following elements:
1.  Services
2.  Service Levels
3.  Escalation
4.  Reports
5.  Collaboration
6.  Service Time Commitments

Your time and comments are greatly appreciated.

Regards,
Ray Pelletier
IAD 

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