Subject: Review Requested of SLA with IANA

From: Ray Pelletier <[email-masked]>
Date: Thu, 22 Jun 2006 21:14:59 -0400

All;
The IAOC is negotiating a service level agreement with ICANN/IANA for 
services it performs on behalf of the IETF.  That SLA supplements the 
MOU executed by ICANN and the IETF in 2000. 

TheSLA is attached here in .pdf and .doc format.

The IAOC is seeking input to refine the SLA based on existing and 
required practices.  Any suggestions regarding apparent omissions or 
refinements would be appreciated.  Please send comments to iad at 
ietf.org by Friday, June 30, 2006.

The SLA includes, among others, the following elements:
1.  Services
2.  Service Levels
3.  Escalation
4.  Reports
5.  Collaboration
6.  Service Time Commitments

Your time and comments are greatly appreciated.

Regards,
Ray Pelletier
IAD